

- #Hp officejet pro 8600 scanner not working how to#
- #Hp officejet pro 8600 scanner not working windows 10#
- #Hp officejet pro 8600 scanner not working password#
I chose not to receive an automatic CC of the message.Ĭlick next to move to the step 5 email setup summary screen:Ĭlick on “Save and Test” to ensure that all of your settings are correct. As the default maximum message size in Office 365 is 25Mb I decided to set this to 20Mb so that there is a little bit of margin. Step 4 of 5 asks you to specify a maximum message size and default CC options. This screen offers you the chance to specify a pin to prevent unauthorized access to the email scanning function, I didn’t want or need to set this up so just pressed next.
#Hp officejet pro 8600 scanner not working password#
Enter the password for the Office 365 account you are going to use.Enter the email address of the Office 365 account you are going to use to send messages from the Officejet.Tick the box that says “SMTP server requires authentication for outgoing e-mail messages”.Tick the box that says “Always use secure connections (SSL/TLS).You have uninstalled and reinstalled the printer drivers, etc.
#Hp officejet pro 8600 scanner not working windows 10#
Scanning from the Windows 10 Fax and Scan app does not work too. As you can see I have created a dedicated account called “Message.Relay”, but any active account will work.Įnter a display name for the account, I have called mine “Office 365”. I read that you have an HP Officejet Pro 8600 e-All-in-One Printer and the printing works fine but not scanning. This has to be a valid Office 365 user in your tennat. Make a note of the IP address.īrowse to to the IP address of your printer from a computer connected to the same network and you will be presented with the Officejet 8600 embedded web server administration system.įrom the tabs at the top of the menu choose scan:įrom the scan settings page choose “Scan to E-Mail Setup” and then “Outgoing E-mail Profiles”:įrom the Outgoing E-Mail profiles page, click new:Įnter the email address of the account that you are going to be sending messages from. You then need to find out what IP address the printer has, you can do this by doing the following:įrom the main menu of the printer touch screen go into “Setup” and then “Network”, then go into “View Network Summary”, choose “View Wired” or “View Wireless” depending on how you have connected the printer to your network and the IP address will be displayed on the screen.

Setting up scan to email on an HP Officejet 8600 with Office 365įirst of all, ensure that your Officejet is connected to your network and has access to the internet. Generally speaking it is often easier to configure an IIS (or other SMTP) server to act as an internal relay for messaging through Office 365 for office based devices such as scanners and photocopiers, however, sometimes this is not practical, especially in small environments where there is no server.Į-Mailing directly from the Officejet is easy to setup and takes only a couple of minutes to setup.
#Hp officejet pro 8600 scanner not working how to#
This post covers how to configure the HP Officejet 8600 to scan to email directly via Office 365.
